FREQUENTLY ASKED QUESTIONS

TLIG Move is a technology-driven delivery and logistics platform designed to help people and businesses move goods conveniently — from food and parcels to documents, pharmacy items, shopping and gifts. It also provides e-commerce fulfilment and API logistics infrastructure for businesses.

Yes — TLIG Move is now live in Nigeria. Download the app or use the website to request deliveries, register your business or sign up as a delivery partner.

We are live in Nigeria with the ambition to expand across Africa. Service availability may vary by location and will expand over time.

Eligible items include food, parcels, documents, eligible pharmacy products, shopping and gifts — plus business consignments and interstate deliveries where available. All deliveries are subject to platform policies and applicable laws.

Create a delivery request through the TLIG Move mobile app or website by providing pickup and destination details. You will then be connected with suitable delivery options based on your request.

Yes. TLIG Move is being designed with tracking features that allow customers to follow their delivery status from pickup to final destination.

No. Your business does NOT have to sell on TLIG Move to use our delivery services. Whether you sell through your own website, app, social media, WhatsApp or another marketplace, you can use TLIG Move as your logistics partner.

Create a business account on the platform or contact our team through the contact page. You will provide your business name, category and requested verification information before going live.

Restaurants, retail stores, e-commerce businesses, pharmacies, SMEs, distributors, fashion brands, beauty businesses, supermarkets, gadget businesses, corporate organisations and other eligible businesses.

Yes. Businesses and e-commerce platforms with existing websites, apps or online stores can integrate with TLIG Move through available API services — creating delivery requests, requesting rates, tracking deliveries and receiving status updates without moving their storefront.

Depending on eligibility, integration capabilities are expected to include creating delivery requests, requesting delivery rates, requesting pickup, tracking deliveries, receiving status updates, confirming completed deliveries and accessing delivery history.

Create a rider account on the app or website, complete required registration information, upload verification documents and wait for approval. Foot couriers, bicycle riders, motorcycle riders, car and van owners and eligible interstate partners can apply.

Yes — TLIG Move is developing route-based opportunities where verified travellers may be matched with eligible delivery requests along journeys they already make (for example, Lagos to Ibadan). All such deliveries remain subject to verification, item eligibility and safety procedures.

Delivery partners receive earning opportunities for completed deliveries on the platform. Earnings structures will be communicated during onboarding and may vary by delivery category and location.

TLIG Move supports convenient digital payment experiences for customers, businesses and riders. Supported payment methods are shown at checkout in the app.

Businesses can promote products and services within the TLIG Move ecosystem. Visit the Advertise page or contact our team to discuss advertising opportunities.

Safety is central to the ecosystem. Verification requirements, delivery standards and safety procedures apply across customers, businesses and delivery partners. See our Safety & Trust page for details.